Customer Service Manager - State Farm Agent Team Member
Full Time • Carmel, IN
Responsive recruiter
Benefits:
- 401(k) matching
- Competitive salary
- Donation matching
- Opportunity for advancement
- Paid time off
- Profit sharing
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
At our company, we pride ourselves on a culture rooted in meritocracy, where initiative and dedication to our customers are highly valued. We’re looking for a dynamic Sales Leader to drive revenue growth, inspire our team, and contribute to our strategic vision.
Role Overview:
As our Sales Leader, you will be instrumental in driving new business sales, enhancing renewal retention, and guiding the Production Team toward growth and profitability. You will act as a key advisor within the leadership team, shaping and executing both short-term and long-term plans aligned with our agency’s goals, strategic plans, and growth targets. Your role will include overseeing the Production team to ensure their efforts align with our customers' business objectives and insurance needs. Additionally, you’ll implement consistent policies and processes and mentor promising team members.
Key Responsibilities:
- Lead, coach, and motivate the Production team to achieve revenue growth.
- Empower Producers through effective coaching and career development.
- Collaborate with Profit Center Leaders to develop and execute business strategies and manage strategic third-party relationships.
- Identify and pursue cross-selling opportunities with various department leaders and members of the leadership team.
- Support the business development team’s success.
- Plan and lead the Producer-in-Training (PIT), Intern, and onboarding programs, ensuring alignment with organizational goals.
- Contribute to the development of new teammate programs and initiatives.
- Build and maintain strong customer relationships through various channels, including virtual meetings, personal interactions, and industry events.
- Maintain and strengthen relationships with key carrier partners.
- Stay updated on market trends and inform customers and the team accordingly.
- Monitor and advise on Producer plans and renewal strategies.
- Organize and improve Production team meetings.
Qualifications:
- Bachelor’s Degree or higher.
- 2+ years of experience in sales within employee benefits and/or insurance, with a proven track record of building and supporting effective sales teams and the ability to grow your own book.
- Deep knowledge of employee benefits products, services, administration, financials, and related legislation.
- Demonstrated success in growing and maintaining a customer book of business.
- State Life & Health Insurance License and/or Property & Casualty license.
- Proficiency with CRM systems.
- Strong leadership and mentorship abilities.
Benefits
- 401K/Simple IRA
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
Compensation: $65,000.00 - $85,000.00 per year. This position includes a base salary plus bonus and commissions. Actual earnings based on AVERAGE performance, so higher achievers can expect to be at the higher range of this plus opportunities for future advancement.
If you are a driven leader with a passion for sales and team development, we’d love to hear from you! Apply now to be part of a team that rewards dedication and fosters a collaborative environment.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $65,000.00 - $85,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Adam Jurs - State Farm Agent may be the right fit for you!
About Our Agency
- Our office is located in Carmel, IN and Greenfield, IN.
- We currently have 11 team members at our agency.
- We have 62 years of combined insurance experience in our office.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and New Agent Program Qualifier
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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